Patient Privacy Notice – Summary
The Dentist Putney is committed to protecting your personal information and complying with the Data Protection Act 2018 and UK GDPR.
What information we collect
We collect personal and medical information needed to provide safe and effective dental care. This includes contact details, medical and dental history, treatment records, X-rays, photographs, scans, appointment details, financial information, and emergency contacts. In some cases, we also process sensitive information such as health data, ethnicity, or religion where necessary for care or legal obligations.
Why we use your information
Your information is used to:
- Provide dental care and maintain accurate clinical records
- Discuss treatment options and obtain consent
- Manage appointments, reminders, and payments
- Prescribe safe and appropriate treatments
- Communicate with other healthcare professionals when needed
- Meet legal, regulatory, and safeguarding obligations
- Improve the quality of care and services we provide
Lawful basis for processing
We process your data because it is necessary to provide healthcare, meet legal obligations, or where you have given consent.
Sharing your information
We only share the minimum necessary information with relevant parties, such as other healthcare professionals, dental laboratories, NHS authorities, or safeguarding organisations, where required for your care or by law.
How we store and protect your data
Your information is stored securely on protected computer systems and/or secure paper files. Access is limited to authorised staff who are trained in confidentiality and data protection.
How long we keep your data
We keep dental records for 11 years after your last visit, or until age 25 for children (whichever is longer). Non-essential information can be deleted earlier upon request.
Your rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of certain non-essential data
- Restrict or object to processing
- Transfer your data to another provider
- Withdraw consent at any time
CCTV
CCTV may be used on the premises for safety and security purposes. Recordings are only accessed when necessary and handled in line with data protection laws.
Complaints
If you have concerns about how your data is used, please contact us directly on info@thedentistputney.com or 020 3971 9726.
If you remain unhappy with our response or feel unable to discuss it with the Practice, you can contact the Information Commissioner’s Office (ICO) on 0303 123 1113 or by visiting https://www.ico.org.uk/make-a-complaint.
